Refund & Returns Policy
At Bazario, we are committed to providing an excellent shopping experience. If you are not completely satisfied with your purchase, you may request a return or refund under the conditions outlined below.
Refund Eligibility
Refunds are available within 15 days of receiving your order.
To qualify for a refund:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase (order confirmation or receipt) is required.
Return Process
Contact Customer Support
Email us at ivadropshipping2021@gmail.com with:
- Your Order Number
- Item(s) you wish to return
- Reason for the return
Shipping & Handling
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Return Address
Once your return request is approved, our support team will provide the appropriate return address and instructions.
Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please include:
- Your Order Number
- Description of the issue
- Clear photos of the damaged or defective item
After verification, we will arrange a replacement or a full refund.
Non-Returnable Items
- Personalized or custom-made items
- Gift cards and vouchers
- Final sale or clearance items
Refund Processing
Once we receive and inspect your returned item, we will notify you via email about the status of your refund.
Approved Refunds
Refunds are processed within 7–10 business days and credited to your original payment method.
Rejected Refunds
If your return is not eligible, we will notify you via email with the reason.
Late or Missing Refunds
If you haven't received your refund:
- Check your bank account again.
- Contact your bank or credit card provider.
- If the issue continues, email us at ivadropshipping2021@gmail.com.
